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Client:
Global bank – Trading & Settlements areas
Engagement:
Reviewed current trade flows, identified bottlenecks and weaknesses in the current trading and securities processing areas. Recommend improvements to address weaknesses, to enhance the processing capabilities, and reduce costs.
Deliverable:
Established a trade support (middle office) area to facilitate timely trade processing, reduce time required to resolve trade differences, and improve client service. Relocated various functions including trade entry, confirmation/affirmation, daily profit & loss analysis, valuation, and client delivery information maintenance to the new trade support area.
Focus of responsibility for this new area was to bridge communications between front and back office, deliver superior client services, and reduce or eliminate delayed settlements.
Result:
Client was able to reduce steps to process trades and improve accuracy of trade data, resulting in timely and accurate internal and external processing. Other benefits included improved accuracy of positions, management reporting, valuations, mark to market pricing, easier problem recognition and resolution and communication between sales, trading, and operations areas.
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