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The Client Statement

Duration: One Day  
 
 

The statement is considered by many to be the most tangible point of contact that the retail brokerage client has with his investment firm. It is considered by many clients to be the most familiar and understandable form of communication, even in a web dominated world. It has important legal implications. Its correctness is taken for granted but producing an error free and timely statement is a challenge for technical, business and operations groups. In fact, a single error can cause the client to question the competence of the entire firm.  Explore the monthly cycle that culminates in the production of the client statement.

This introductory program will clearly present the importance of statements to the firm and their clients.

Topics include:
• Account value: month to month
• The Activity/Holdings/Cash sections
• Allocation of assets
• Client and other reference data
• Informational notices and inserts
• Tax lots and other information types

Benefits of attendance:
Appreciate role of Data providers
Examine discrete process steps
Gain a “technology view” of business process
• Recognize potential disconnects
• Review reference data structure
• Understand role of operations

Staff from the following areas should attend:
• Compliance
• Middle Office
• Reference Data
• Information Technology
• Operations
• Regulatory Reporting


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